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Polka Dot Kenya offers high-quality products in attractive gift hampers all around Kenya. Our website is designed to make shopping for quality gift hampers online convenient and easy for our customers. We are committed to protecting and respecting the privacy of our customers. This commitment is demonstrated through our privacy policy. As you shop for gift hampers for your loved ones, you are guaranteed that we exercise transparency in our privacy practices.

Information We Collect

We collect personal information and anonymous information. More specifically, we gather the following categories of information:

  • Registration information you provide when you create a polka dot account for express checkout of gift hampers. It includes your email address, billing information, contact information, and company information.
  • Transaction information you provide when you check out gift hampers. Contact details of the recipient of gift hampers you ordered are also included.
  • Information you provide when you send a message or contact us through our live chat.
  • Information about your use of our services, which includes but not limited to your browsing information (such as your IP address and browser type) and data about your computer (such as your operating system and software installed on your computer).

How Polka Dot Kenya Collects Personal Information

We gather information you submit when you create an account, check out gift hampers, participate in promos and surveys, and contact our team for enquiries and other concerns.

We also collect information courtesy of technology like cookies. Cookies here are not the yummy baked goodies. These are small files that are kept on the hard drive of your computer. Cookies allow web applications to analyse web traffic and identify websites you use. It will enable Polka Dot Kenya to recognise you everytime you visit our website and respond to you as an individual. Through cookies, we can keep track of your preferences, the personalisation you have done, and tailor your experience with us based on your needs, without requiring you to type a password each time. In short, cookies help us deliver a user-friendly website to you. You can accept or decline cookies by adjusting your browser settings. However, please note that choosing to decline cookies may hinder you from taking full advantage of our website.

How We Use The Information Gathered.

  • Respond to your service requests, questions and concerns.
  • Processing your order.
  • Administering your account.
  • Keeping you informed about special offers and services of Polka dot.co.ke and selected third parties.
  • Administer promotions and notify you of important events.
  • Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
  • Meet our research and product/service development needs and to improve our Site, services and offerings.
  • Customizing your experience within the website or on the internet, this includes targeting of services and specific discounts to you.

Entities with Whom We Share Information

Your personal information is kept confidential and is not shared with any third party, without your permission. Our website may contain links to third party websites, which we think might interest you. Please note however that once you leave our site, the information you share with other websites are subject to their privacy practices. Their privacy policy is different and not covered by our privacy policy.

How can you control your personal information when shopping for gift hampers with us?

You can establish an account to use or access certain features of the Polka Dot Kenya. In the registration process, you will be asked to select unique password for your account. You are solely responsible for protecting the security and confidentiality of your password.  You will also be accountable for any activity undertaken through your account on our website. You have to immediately notify us in case of any unauthorized use of your account or password or any breach of security.

Polka Dot Kenya reserves the rights to immediately and without notice suspend or terminate your account or ability to access the account for any reason including but not limited to breach of our privacy policy or terms of use  policy. 

By buying our gift hampers and services, you consent to our collection, use, and disclosure of any information you give. Any information you provide will be used only in accordance with this privacy policy. Polka Dot Kenya may change this privacy policy from time to time as we see fit. 

Customer Reviews

Polka Dot Gift Shop

Customer Reviews

Mamake_Vanessa 27/06/2019

Gave it a try on Easter. Didn't know you could shop a gift online, and get it delivered and wrapped.

Ivy Chebii 12/06/2019

Got a Gucci purse for my mums birthday. I am happy she loved it.

Mercy Kirui 10/05/2019

Their new website looks good. Easy to shop. I was disappointed with the long response time.

Pascal Odhiambo 18/04/2019

Definately the best shop to purchase designer perfumes and watches. Cheers!!

DG 14/04/2019

I buy personalised Cards every year for friends and family - we all love them. If i didn't they would be disappointed. Ordering is quick and easy and the price is right.

Mwas Wa D 04/03/2019

They were able to deliver my custom Gift hamper. Problem they delivered 1 day late.

Charity Nekesa 02/29/19

Good delivery. I ordered my husband's anniversary gift in Kakamega and I received after 4 days.

Steve 02/24/19

Easy to shop!! Used it on valentines.
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